We've developed an extensive monitoring framework, which helps us to build up an accurate picture of the progress made by our participants. It allows us to measure the effectiveness of our services, and also acts as a 'record of achievement' for our participants.
To measure the progress, we regularly check in and monitor a series of measures covering changes in their attitudes and behaviours. For our personal development and employability programmes, there are 9 core measures. The factors are constructed as follows:
- Dealing with Challenge/Change
- Mental Wellbeing
- Personal Responsibility
- Use of Services
For our Outdoor Therapy service, we use the CORE-OM (Clinical Outcomes in Routine Evaluation – Outcome Measure) to evaluate the progress of our clients.
After participants progress on, we follow up with them to find out if they achieved a positive destination - entrance into employment, education, training or volunteering role. We record both first positive destination, and positive destinations sustained over 3 or 6 months to represent longer-term success.